![]() This may be found on support renewal notices, packing slips, letters from Freestyle Solutions, etc.įor further login information, please contact our support team at 97 or by email at here to log in to your Authorize. The zip code entered above must match the first 5-digits of the zip code that is on file at Freestyle Solutions. screen (choose 'About M.O.M.' and the license number is on the License Information tab.) System License Number can be found in the Help pull down menu on your main M.O.M. Please enter the requested information above and click the Verify button. Logging in to the Support Portal Only clients with a current Freestyle Solutions support contract are allowed to access the online technical support and download site. During non-business hours, our target response time for emergency issues is 2 hours. Our target response time for general questions is 8 business hours. Technical Support is also available by calling (973) 237-0300 during the hours above, or by emailing where we have a team of skilled subject matter experts.ĭuring business hours our target response time for full system down emergencies is 1 hour. Our Support Site also contains program updates, shipping updates and miscellaneous utilities and is always accessible with a valid support contract. and within our content rich Knowledgebase, filled with articles and videos. Support is provided via built-in "Help" within M.O.M. "Emergency" is defined as unable to fully process M.O.M. And the introduction of EMV (Chip and Pin) support helps secure your point of sale operations. Save the exported file to a convenient folder or your desktop. Software For Life Support customers are able to receive Emergency Technical support from on-call Technical Support Representatives 24 x 7 x 365. Turbify supports Mail Order Manager 3.0 and 4.0 (at least). "Emergency" is defined as unable to fully process M.O.M. MOM Helpers offers help, support, training and consulting for all Freestyle Solutions Multichannel Order Manager, Mail Order Manager (M.O.M.) versions. Platinum Support customers are able to receive Emergency Technical support from on-call Technical Support Representatives 24 x 7 x 365. Business hours are defined as 9:00 am to 7:00 pm Eastern Time Monday through Thursday, and from 9:00 am to 5:30 pm Eastern Time on Friday. Certified PCI-DSS 3.With a Gold Support contract, a Technical Support team is available to assist you during business hours.Support for Endicia & Harvey & UPS Surepost.Automated Shipping Confirmation Email W/ Tracking Info.Print Carrier Box Labels (Crack 'N Peel Invoice/Thermal Printer).Instantly Generate Carrier Tracking Numbers.Shipping Integration (UPS, FedEx and USPS) Track Inventory from Receipt through Shipment.Product Inventory (Quantity, Profit, Etc.).Support for Amazon, eBay, Rakuten Marketplaces.The sheet contains a 4 x 6 Shipping Label with an integrated form to retain the. Drive Promotions and Campaigns to Select Customer Segments These M.O.M labels are compatible with Mail Order Management Software.Track All Customers and Access Information Instantly.Recurring Club and Subscription Management.Special Handling & Processing Instructions.Process and Fulfill All Orders through a Single Unified Workflow.has many different types of features: Omnichannel Capability Expand your online sales presence with this open API capable of integrating with virtually any third-party eCommerce platform. You are still able to report all Support issues online or by phone by calling 97 and we will do our best to address all of them as soon as possible. Freestyle Solutions' Multichannel Order Manager (M.O.M.) offers everything a growing business needs to handle PCI-compliant customer, order, and inventory management. ![]()
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